Archaide TradeLab Privacy Policy

Archaide LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use the Archaide TradeLab platform ("the Platform").

1. Information We Collect

We collect the following types of information:

Account Information: Name, email address, username, and password.Trading Data: Trading strategies, bot configurations, indicators, and performance metrics.Broker Information: API keys, brokerage account details (limited to the extent needed for integration).Usage Data: IP address, device type, browser type, pages visited, and usage activity on the Platform.Payment Data: Billing name and email, payment method, and transaction history (processed via third-party providers).Marketing and Contact Information: Contact details submitted via forms, landing pages, or lead generation funnels.

2. How We Use Your Information

We use the information we collect to:

Provide access to and operate the Platform.Configure and deploy your trading bots.Respond to customer inquiries and support requests.Monitor Platform performance and improve user experience.Enforce Platform terms and policies.Conduct marketing and outreach, including via email, SMS/text, phone calls, and other communication methods.Comply with legal and regulatory obligations. By submitting your information on our website or through third-party lead generation, you consent to be contacted by our team through email, phone, text, or other marketing channels for promotional, onboarding, and support-related purposes.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data in the following cases:

Service Providers: With trusted third parties who perform services on our behalf (e.g., payment processors, hosting providers).Legal Requirements: If required by law, court order, or other legal process.Consent: If you give us explicit permission to share your data. We will never share or resell your trading strategies, bot configurations, or proprietary strategies without your consent.

4. Data Security

We implement industry-standard encryption and access controls to protect your data. While we take precautions to safeguard your information, no method of transmission or storage is completely secure.

5. Your Rights and Choices

You may:

Access and update your account information at any time.Request deletion of your account and associated data.Opt out of marketing communications by unsubscribing from emails or replying STOP to texts.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify users via the Platform or email. Continued use of the Platform after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Discord: https://discord.gg/WbtVfdSJYr
Email: [email protected]
Legal Address: 1132 Huntington Drive Suite #97, Duarte, CA 91010